The Hyperdome Customer Service Centre is located outside Entry 2 (near TK Maxx) and is open:
Monday 9am to 5pm
Tuesday 9am to 5pm
Wednesday 9am to 5pm
Thursday 9am to 9pm
Friday 9am to 5pm
Saturday 9am to 5pm
Sunday 10am to 4pm
To contact Hyperdome Customer Service, phone (07) 3801 9199.
At Hyperdome Customer Service you can obtain information regarding retail stores, service facilities, tourism brochures and information and Centre events. You can also purchase Hyperdome gift cards, enquire regarding lost and found property, receive bus timetable information and make general enquiries.
On your next visit to Hyperdome connect with us by simply activating WiFi on your device and follow the prompts.
You can connect to our WiFi network either by Email or Facebook. Connecting to WiFi via email will give the customer 150MB of data. You will need to enter your email address then verify your email address. Temporary WiFi access will allow you to open your emails. Connecting via Facebook and you will get 600MB of data. You will need to enter your Facebook email address and password used on your Facebook account.
For detailed instructions click on the button below.
If you are looking for the perfect gift then the ideal solution is a Hyperdome Gift Card, the gift of choice!
Hyperdome Gift Cards are available for purchase online and can be purchased in any denomination between $20 and $500. To purchase online please see below. The gift card will be conveniently sent to you or your loved one via registered post.
Please note Hyperdome Gift Cards are only redeemable at participating stores. For further information, please contact Centre Management or view the individual store pages.
View for full Terms & Conditions
*Please note a $1.50 activation fee applies per card and $4.95 postage fee applies per order (maximum of 5 gift cards per order).
**Please note that only cards purchased on or after November 1 2019 will be eligible for the 36 month expiry period.