Our Customer Service Team is here to help and is located near Suncorp Bank, outside Entry 2. The team can assist with everything from lost property, transportation, gift cards and more.
The Customer Service team are available from:
Monday 9am to 5pm
Tuesday 9am to 5pm
Wednesday 9am to 5pm
Thursday 9am to 9pm
Friday 9am to 5pm
Saturday 9am to 5pm
Sunday 10am to 4pm
For more information call 07 3801 9188, or email us at firstname.lastname@example.org.
On your next visit to Hyperdome connect with us by simply activating WiFi on your device and follow the prompts.
You can connect to our WiFi network either by Email or Facebook. Connecting to WiFi via email will give the customer 150MB of data. You will need to enter your email address then verify your email address. Temporary WiFi access will allow you to open your emails. Connecting via Facebook and you will get 600MB of data. You will need to enter your Facebook email address and password used on your Facebook account.
For detailed instructions click on the button below.
The perfect present every time. The Hyperdome Gift Card is the best way to keep that someone special spoilt for choice, and can be picked up easily by visiting our customer service desk in centre.
If you are short on time, Hyperdome Gift Cards can also be purchased online but will need to be picked up from the Customer Service Desk in person by you or your recipient. You can nominate a specific person to pick the gift card up when you purchase via online.
Gift Cards are available in any denomination from $20 to $500* and are valid for 36 months from the date of issue. EFTPOS and credit card facilities are available.
As part of your purchase, our Hyperdome Gift Cards include a fun wallet to present to your loved ones. So it is a one stop shop!
The best news is, that our Hyperdome Gift Cards can be redeemed at all retailers including our major stores. See Customer Service for more details and we hope they enjoy!
View the GIFT CARD TERMS AND CONDITIONS.
Please note Hyperdome Gift Cards are only redeemable at participating stores. For further information, please contact Centre Management or view the individual store pages.
View the full Terms and Conditions
* Please note a $1.50 activation fee applies per card and $4.95 postage fee applies per order (maximum of 5 gift cards per order).
** Please note that only cards purchased on or after November 1 2019 will be eligible for the 36 month expiry period.